I have been working in the Call Center Industry for around 7 years. I’ve worked as a Sales Support Specialist for Sirius XM and Agero Handling customer’ s accounts, billing and technical concerns. I am familiar with Office365, Windows OS, Linux OS, SharePoint, Zendesk, Remedy, Service Now, and JIRA but I am willing to be trained and study other platforms that the business needs. I am a person who can work with minimal supervision, a team player and can work under pressure.
High School graduate
Achiever, Perfect attendance, Public Speaker of the year
Work & Experience
Sales Associate representative
I am a Tier 3 Agent and my responsibility was to activate free trial and hardcore sale to continue the service.
My responsibility was to reach out our contracted towing company if they can help us out regarding the vehicles concern of the customer.