quianggaricky2
About Candidate
I have been working in the Call Center Industry for around 7 years. I’ve worked as a Sales Support Specialist for Sirius XM and Agero Handling customer’ s accounts, billing and technical concerns. I am familiar with Office365, Windows OS, Linux OS, SharePoint, Zendesk, Remedy, Service Now, and JIRA but I am willing to be trained and study other platforms that the business needs. I am a person who can work with minimal supervision, a team player and can work under pressure.
Location
Education
High School graduate
Achiever, Perfect attendance, Public Speaker of the year
Work & Experience
Sales Associate representative
I am a Tier 3 Agent and my responsibility was to activate free trial and hardcore sale to continue the service.
Dispatcher/CSR
My responsibility was to reach out our contracted towing company if they can help us out regarding the vehicles concern of the customer.
