Sponsored

quianggaricky2

Customer Service Representative/Cashier/usher
$35 / hour
March 16, 1993

About Candidate

Sponsored

I have been working in the Call Center Industry for around 7 years. I’ve worked as a Sales Support Specialist for Sirius XM and Agero Handling customer’ s accounts, billing and technical concerns. I am familiar with Office365, Windows OS, Linux OS, SharePoint, Zendesk, Remedy, Service Now, and JIRA but I am willing to be trained and study other platforms that the business needs. I am a person who can work with minimal supervision, a team player and can work under pressure.

Sponsored

Location

Education

H

High School graduate

2008-2012
San Emilio National high school

Achiever, Perfect attendance, Public Speaker of the year

Work & Experience

S

Sales Associate representative

January 19, 2015 - December 21, 2018
Sirius XM

I am a Tier 3 Agent and my responsibility was to activate free trial and hardcore sale to continue the service.

D

Dispatcher/CSR

Agero group

My responsibility was to reach out our contracted towing company if they can help us out regarding the vehicles concern of the customer.

Awards

T

Top performer of the year

2016, 2017, 2018
As an agent we do this every month and every year to recognized those agent who do well and I am one of them.
H

Highest Conversion Sale rate

2015, 2016, 2017, 2018
In Sirius XM, we do hardcore sale and this is the best award I received for my entire life. I am the Agent who was the highest it comes to conversion and it felt good.

Video

Sponsored

https://drive.google.com/file/d/1MW_LR0lnwsFC1IO19QZuc4NnxXL9mpux/view?usp=sharing

Sponsored
Sponsored