josephmiranda06

Restaurant General Manager
June 24, 1966

About Candidate

I am Miranda Joseph currently working as a Restaurant General Manager at Indian kitchen Pvt Ltd Colombo.

I Have high standards and value working as a part of a team over the years I have not developed in my career but I trained and helped my fellow team members to develop their carrier under my guidance.

I am professional, Presentable and friendly and respect for both colleagues and guests and to the company

I am fluent in all 3 languages,(Sinhalese,English, Tamil ) and basic knowledge of Hindi and Urdu and Malayalam,

Thank you

Regards

Miranda Joseph

0722888669 (Phone and whats up)

00971508817098  (whats up )

http://linkedin.com/in/miranda-joseph-3b

Location

Education

B

BASIC FOOD AND BEVERAGE

1984-1985
SRI LANKA HOTEL SCHOOL COLOMBO

FOOD AND BEVERAGE DIPLOMA,

S

ST JOSEPH COLLEGE COLOMBO SRI LANKA

1970-1983
BASIC STUDIES

GENERAL STUDIES

Work & Experience

R

RESTAURANT GENERAL/OPEARTIONS MANAGER

April 1, 2021
INDIAN KITCHEN LANKA PVT LTD

Overall In charge of the Restaurant. Restaurant ,Promotions,inventories,HAACP, Payrols,Costing,recruiting,training,supervising staff, Planning menus, overseeing stock level ,Handling Customer inquiries and Complains ,Problem solving ,Promoting and marketing the Business,

O

OPEARTIONS MANAGER (PRE-OPENING)

LA PETITE RESTAURANT, FABRIQUE KITCHEN, AND BANQUET CATERING (U A E )

Ensuring all operations is carried on in an appropriate cost effective way, (Housekeeping, Front office, Kitchen). Improving performance, purchase materials, plan inventory, oversee warehouse efficiency, find ways to increase quality of customer service, Day-to-Day Management of the Restaurant, Responsible for Recruiting, Teaching, Training, and Leading Team Members. Maximize sales and profitability, control expenses, meet budgetary constraints, handle guest complains and ensure sanitation and food and beverage quality.

F

FLOOR MANAGER/TRAINING MANAGER (PRE-OPENING MANAGER)

HQS 459 RESTAURANT AND CAFÉ (LA MER) DUBAI U A E

Training the staff on a weekly basis about Policies, procedures and S.O.P’s Controlling staff on the Operation, weekly schedules, training attendance. Maintain the Profit and Lost to make sure the Outlet Financial is controlled, In charge for the finance related duties, Controlling daily inventory, Follow up with the staff performances(appraisals) on a monthly basis

S

SENIOR HEAD WAITER/HEAD BARTENDER/ACTING MANAGER (PRE-OPENING)

HILTON DUBAI JUMEIRAH RESORTS/THE WALK HILTON JUMEIRAH RESORTS

Ordering wines from supplier, tasting wines with manager for approval to purchase, contacting with liquor agents for new wines and spirits, attending supplier meetings to check new product. Dealing with clients for function's Meeting with training department for training Agenda, Member of PIC .HASAP, in the Hotel. I have Assist with the management for daily operations of all food and beverage protocols, reporting directly to the food and beverage manager, bar manager, and dining room manager.

H

HEAD BARTENDER/FLOOR SUPERVISOR, (PRE-OPENING)

HIGHLAND LODGE NIGHT PUB DUBAI U A E

Pre-Opening Head Bartender in a European night club in Dubai .in charge of 9 bars.

H

HEAD BARTENDER

RADISSION SAS /SHERATON JUMEIRAH BEACH DUBAI

Compilation of duty rosters, attendance sheets, bar menus, beverage promotions, inventories and beverage training. In- charge of setting bars for all functions. Attending, F/B meetings and special events meeting. Dealing with cost controller and purchasing department. Check quality and quantity of all stock from supplies Orderings Beverages from the supplies. Perform bottle-for-bottle liquor inventory. Builds relationships with others across the hotel (from housekeeping, to parking, to the Navigator, and beyond)

B

BARTENDER (PRE-OPENING)

Hilton Beach Club, Dubai UAE

Foundation staff at the Hilton beach club Dubai, working independently in various bars, setting up big functions, concepts. in charge of outside catering bars, fully in charge of beverage inventories in all the bars and ordering beverage to all the bars.

B

BARTENDER (PRE-OPENING)

WORLD TRADE CLUB (HILTON)

New exclusive club opened in 33rd floor in world trade center. Joined as waiter/bartender, worked Independently in the bars. bartender for all the VIP function held in the club

B

BARTENDER

HOTEL GALADARI MERIDIEN COLOMBO

Joined as Bartender in Colombo 2000 night club

Awards

C

Certification Program in Parenting Skills Program Leadership

JUNE 2017
Management skills
O

Operations and Performance Management Professional

January 2017
Food and Beverage Operations programmer
C

Certified Leadership Consultant (MCP)

Febuary 2012
Leadership skills
I

International Airline Ticketing Academy

MAY 2005
First in group International Airline Ticketing Academy.
F

Food And Beverage skills

1992
Service skills
F

FIRE FIGHTING, BASIC FIRST AID,,

1985- 2021 several hotels
Basic fire fighting,first aid.
H

HACCAP..BASIC FOOD HYGIENE,

2005
Basic
P

PIC,,,HEALTH AND SAFETY,

2005
Person In Charge
T

Trainer The Trainer

2006
Leadership Trainer the Trainer
B

BEST TEAM MEMBER/EMPLOYER OF THE MONTH

August 2014
Awarded as a employer of the month/best team member of the month in august 2014 for organizing the service of chaine des rotisseurs held in BICE in 2014 august.
B

BEST RESTAURANT AWARDS

2005 to 2017
Management leader for following awards BICE received. 7 times WATSON,,4 times TIMEOUT, 2 times BBC good food in Dubai