I am Miranda Joseph currently working as a Restaurant General Manager at Indian kitchen Pvt Ltd Colombo.
I Have high standards and value working as a part of a team over the years I have not developed in my career but I trained and helped my fellow team members to develop their carrier under my guidance.
I am professional, Presentable and friendly and respect for both colleagues and guests and to the company
I am fluent in all 3 languages,(Sinhalese,English, Tamil ) and basic knowledge of Hindi and Urdu and Malayalam,
0722888669 (Phone and whats up)
00971508817098 (whats up )
BASIC FOOD AND BEVERAGE
FOOD AND BEVERAGE DIPLOMA,
ST JOSEPH COLLEGE COLOMBO SRI LANKA
Work & Experience
RESTAURANT GENERAL/OPEARTIONS MANAGER
Overall In charge of the Restaurant. Restaurant ,Promotions,inventories,HAACP, Payrols,Costing,recruiting,training,supervising staff, Planning menus, overseeing stock level ,Handling Customer inquiries and Complains ,Problem solving ,Promoting and marketing the Business,
OPEARTIONS MANAGER (PRE-OPENING)
Ensuring all operations is carried on in an appropriate cost effective way, (Housekeeping, Front office, Kitchen). Improving performance, purchase materials, plan inventory, oversee warehouse efficiency, find ways to increase quality of customer service, Day-to-Day Management of the Restaurant, Responsible for Recruiting, Teaching, Training, and Leading Team Members. Maximize sales and profitability, control expenses, meet budgetary constraints, handle guest complains and ensure sanitation and food and beverage quality.
FLOOR MANAGER/TRAINING MANAGER (PRE-OPENING MANAGER)
Training the staff on a weekly basis about Policies, procedures and S.O.P’s Controlling staff on the Operation, weekly schedules, training attendance. Maintain the Profit and Lost to make sure the Outlet Financial is controlled, In charge for the finance related duties, Controlling daily inventory, Follow up with the staff performances(appraisals) on a monthly basis
SENIOR HEAD WAITER/HEAD BARTENDER/ACTING MANAGER (PRE-OPENING)
Ordering wines from supplier, tasting wines with manager for approval to purchase, contacting with liquor agents for new wines and spirits, attending supplier meetings to check new product. Dealing with clients for function's Meeting with training department for training Agenda, Member of PIC .HASAP, in the Hotel. I have Assist with the management for daily operations of all food and beverage protocols, reporting directly to the food and beverage manager, bar manager, and dining room manager.
HEAD BARTENDER/FLOOR SUPERVISOR, (PRE-OPENING)
Pre-Opening Head Bartender in a European night club in Dubai .in charge of 9 bars.
Compilation of duty rosters, attendance sheets, bar menus, beverage promotions, inventories and beverage training. In- charge of setting bars for all functions. Attending, F/B meetings and special events meeting. Dealing with cost controller and purchasing department. Check quality and quantity of all stock from supplies Orderings Beverages from the supplies. Perform bottle-for-bottle liquor inventory. Builds relationships with others across the hotel (from housekeeping, to parking, to the Navigator, and beyond)
Foundation staff at the Hilton beach club Dubai, working independently in various bars, setting up big functions, concepts. in charge of outside catering bars, fully in charge of beverage inventories in all the bars and ordering beverage to all the bars.
New exclusive club opened in 33rd floor in world trade center. Joined as waiter/bartender, worked Independently in the bars. bartender for all the VIP function held in the club
Joined as Bartender in Colombo 2000 night club